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guide:troubleshooting [2020-02-14 21:12]
skyjake
guide:troubleshooting [2021-01-31 09:32] (current)
skyjake [Doomsday started crashing and even reinstall won't help]
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 ====== Troubleshooting ====== ====== Troubleshooting ======
 +Quick links:
 +  * [[https://​talk.dengine.net/​categories/​technical-support|Tech support forum]]
 +  * [[http://​talk.dengine.net/​discussion/​2757/​how-to-report-bugs-technical-issues|How to report bugs / technical issues]]
  
-===== Technical support ===== 
- 
-[[https://​talk.dengine.net/​categories/​technical-support]] 
  
 ===== Doomsday.out log file ===== ===== Doomsday.out log file =====
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 ==== Doomsday started crashing and even reinstall won't help ==== ==== Doomsday started crashing and even reinstall won't help ====
  
-The problem may be with the persistently stored configuration settings. Try clearing the [[runtime folder]] or just deleting the [[persist.pack]] file.+The problem may be with the persistently stored configuration settings. Try clearing the [[runtime folder]] or just deleting the [[persist.pack]] file. Bear in mind that your savegames are kept in the runtime folder so just deleting everything may not be appropriate — you can for example rename the folder to "​runtime.bak"​.
  
 ==== Low FPS / renderer slowdown ==== ==== Low FPS / renderer slowdown ====
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   * Does the slowdown go away if you don't use add-ons? Some maps have tons of objects or light decorations so rendering these might get expensive. Some texture packs may also be too large to comfortably fit in GPU memory. (4 GB GPU memory should be quite OK, though.)   * Does the slowdown go away if you don't use add-ons? Some maps have tons of objects or light decorations so rendering these might get expensive. Some texture packs may also be too large to comfortably fit in GPU memory. (4 GB GPU memory should be quite OK, though.)
  
- 
-===== Reporting bugs ===== 
- 
-[[https://​tracker.dengine.net/​projects/​deng/​]] 
  
guide/troubleshooting.1581707532.txt.gz · Last modified: 2020-02-14 21:12 by skyjake